End of phase 1
At the end of phase 1 (April) - We have discussed and designed a large part of our new organisation together; have a single shared identity and have laid the foundations for the rest of this process.
Our future
2017-18 is the final year of the InternetNZ organisational structure that was. As a result of the changes we have made through our organisational review process, we are looking forward with a new structure and way of working.
Our immediate plans for the next year are summarised in our Plan for 2018-19, which is available on our website. In 2018-19 we will be reviewing our strategy and confirming our longer-term direction.
2018 is different
This is a big year for the organisation, being the first year where the old InternetNZ and NZRS are merging together. Drawing on the strengths of both NZRS and InternetNZ, we are working to build a new organisation that can serve the local Internet community reliably and effectively. In this year, we are managing competing demands that haven’t faced the group before:
maintenance of critical business-as-usual activity
completing the merger and developing our new operating model, our team and our culture
reassigning some functions from Domain Name Commission Ltd to InternetNZ
a review of the group’s strategy.
We anticipate there will be adjustments to this plan in the course of the year, as the new insights and collaborations arising from the merger are applied to our work. We will be aiming to do a
six-month review and adjustment leading up to 1 October 2018 to incorporate new insights and priorities. The year ahead will see ongoing change. We are excited to be working on this, and in working with our key stakeholders to build an organisation that can serve New Zealanders well.
Here’s to a successful 2018!
Jordan Carter Chief Executive
Building the capability of the new InternetNZ
Realising the potential of our new structure
The Plan for 2018/19 includes a separate section, as a major component of our deliverables for this financial year, to continue to build the new InternetNZ following the organisational review process of 2017.
We are guided in implementation by the following goals:
End of phase 2
At the end of phase 2 (July) - We will have a fully functioning team capable of fully delivering to our current strategy, with role clarity for everyone. We will have started defining what we could be in the future.
End of phase 3
At the end of phase 3 (December) - We will be clear about why we exist as an organisation, and as well as our members, audiences and stakeholders we’ll have clarity about how all of our work is connected with that purpose.
End of phase 4
At the end of phase 4 (2019) - We will have successfully built the new InternetNZ. We will be trying new ideas and constantly refining and improving, armed by the clarity of our new strategy.
Our new structure will unlock more of our potential as an organisation.
Following highlights our plans in each area of our work
Goals for 2018/19
This year we will be working to build this new function at InternetNZ while also delivering events and engagement with our members, stakeholders and the wider public. We will be taking the NetHui Roadtrip back out around New Zealand and engaging new parts of the Internet community in discussions about what potential and projects they see for the Internet in New Zealand.
We’ll provide $800,000 in funding via grants rounds and partnerships to help people deliver projects and research on what matters to them.
We’ll review and revitalise the InternetNZ brand in line with our new strategy and complete the overhaul of the membership experience at InternetNZ.
Key projects for 2018/19
- Brand framework
- NetHui 2018
- Community grants
Goals for 2018/19
The policy team will be working to explore and address some of the big opportunities and challenges for the Internet in New Zealand. We will participate in the wide range of legislation and policy developments across the Internet and telecommunications space, domestic and international, which are anticipated in the coming year. We will continue to explore and communicate with New Zealanders about Internet issues with the discussion paper process and we will build engagement with members of Parliament through the Parliamentary Internet Forum.
We will continue work on three focus areas – access, trust and creative potential – as project work, listed below. Delivery of a State of the Internet Report and the development of a new .nz Policy Framework are also planned. Finally, we will begin some initial investigation into how the Internet can help deal with the environmental challenges the country, and the world, are facing.
Key projects for 2018/19
- focus area work – access, trust and creative potential of the Internet
- 2018 State of the Internet Report
- .nz policy framework development.
Goals for 2018/19
This year will be the first year that InternetNZ has had a dedicated commercial function, incorporating this responsibility from NZRS as part of the merger.
- review and plan our efforts
- make sure we are marketing and selling the range of solutions and products that we have already developed
- review our commercial activities in line with the new strategy for the new InternetNZ.
We will continue our approach of effective channel management and engagement of our customers, including through the annual Registrar Conference. By the end of this year, we will be able to confidently step forward in developing the commercial interests of InternetNZ, both in terms of core product development of domain names, and also into new products and services.
Key projects for 2018/19
- market intelligence framework
- consolidate the .nz online presence
- marketing lesser known services.
Goals for 2018/19
Organisational services will be focused on building new processes, procedures and tools to support the new InternetNZ – while also providing all those services at the same time. This team will be responsible for supporting activities across the organisation, and for realising the potential, the opportunities and the savings from building the new InternetNZ.
This will be done through careful financial management, and through proactively redesigning services as required to support the new functional teams of InternetNZ.
Key projects for 2018/19
- human resources function
- integrating business systems
- new planning and reporting.
Goals for 2018/19
One of our core functions is the operation of the Shared Registry System and the authoritative DNS infrastructure for .nz. This infrastructure is necessary to enable .nz domain names to work and consequently has to be available 100% of the time to ensure that there is never a time when .nz domain names cannot be used.
Maintaining critical infrastructure 24 hours a day, 7 days a week is never easy and the technical services team will be focused on delivering and developing our world class registry system, maintaining other existing systems and delivering new products and services for InternetNZ.
We will deliver this through sound project management, continuous improvement programmes, ongoing innovation and development, threat assessments, risk management, capacity planning, robust software delivery and quality assurance.
Key projects for 2018/19
- .nz dashboard
- registrar portal new features
- additional .nz DNS anycast site
- Broadband Map.
2018/19 activity plan
You can read in more detail about our plan for the upcoming year here.
Technical Research
Goals for 2018/19
We aim to use innovative methods to collect and analyse data that can be of great value for our community, within New Zealand and across other ccTLDs as well. We plan to cover three main areas:
The technical research team is committed to make their knowledge, code and data openly available whenever it is possible.
Key projects for 2018/19